Returns
At Rynbble, we prioritize your satisfaction and stand by the quality of our handcrafted jewelry. If you are not completely satisfied with your purchase, we offer a flexible return policy to ensure a seamless shopping experience.
Eligibility for Returns:
- Items must be returned within 30 days of the delivery date.
- The jewelry must be in its original condition, unworn, and with all original tags and packaging intact.
- Custom or personalized pieces are not eligible for return, unless they arrive damaged or defective.
Return Process:
- Contact our customer service team at [email/contact info] to initiate the return process.
- You will receive a return authorization and instructions on how to send your item back.
- Pack the item securely and include all original packaging.
Refunds:
- Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.
- Please note that shipping fees are non-refundable.
Exchanges:
- We offer exchanges for different sizes or alternative items of equal or lesser value, subject to availability.
Damaged or Defective Items:
- If your jewelry arrives damaged or defective, please contact us immediately with details and photos, so we can assist you with a prompt replacement or refund.
Contact Us: For any questions or assistance with your return, please reach out to our customer service team at service(at)rynbble.com